Insurance & Payment Information. If you are seeking psychological services and your healthcare insurance provider is Blue Cross Blue Shield (BCBS) or a BCBS affiliate (BCBS Fed, CareFirst, BlueChoice, Anthem Healthkeepers Plus, etc.) a portion of your services could be covered by your insurance. Some of our clinicians are "in-network" with a few additional plans and "out-of-network" with limited other plans. Even within the same insurance provider, individual policies can differ significantly from person to person. Make sure to contact your insurance provider regarding the details of your individual plan (e.g., copay and deductible amounts; limitations on the number of sessions, and which psychological services your plan covers ) prior to your first appointment and any time your insurance changes.
As a courtesy, our administrative team processes monthly patient insurance claims for in-network services. Submitting claims for out-of-network services is the sole responsibility of the patient. Payment for all copayments and out-of-network visits is due in full at the time of service, although many clients elect to have a credit card kept on file and agree upon a weekly or monthly billing arrangement with their clinician. We accept Visa, MasterCard, Discover, and personal checks with a valid photo id.
Insurance does not cover the following services: Mediation; Parenting Coordination; Parent Education Seminars; Custody Evaluations; Executive/Life Coaching; Court Preparation and Expert Testimony; Written Correspondence and Emails; Document Preparation; Educational Testing; (Non-Required) Psychological Testing; and any additional service for which an insurance provider makes a denial of coverage determination.
No show and late cancellation policy. Patients/clients must make every effort to keep scheduled appointments. Failure to cancel an appointment more than 24 hours in advance shall result in being charged the full hourly rate (not the insurance-negotiated fee) for the missed session. This is out of courtesy for clients/patients waiting to be seen, as there is an ongoing waitlist. Thank you for understanding.
Location. Our "main campus" waiting room is located at 5691 Columbia Pike, Suite 200. The Family Center has expanded to keep up with an increased need for services. Clinicians' offices are located conveniently within Rock Spring Professional Center in Falls Church, Virginia.
5691, Suites 200 & 201
Gus Nava, Johanna Williams, Johnathan Duff
Nora Posner, Amy LiBow, Zeyad Layous
5695, Suite 200
Michelle Richards, Maggie Fox Dierker
5695, Suite 101
Jennifer Marceron, Frances Holand, Glory Fox Dierker
Appointments must be scheduled in advance. Walk-ins cannot be accommodated. If you arrive early to your scheduled appointment, please make yourself comfortable in the waiting room. Intake forms may be downloaded and completed prior to your initial appointment. Please bring to your initial appointment your completed intake forms, your valid and active insurance card (if applicable), and a photo id.
Thank you for choosing The Family Center.
Supporting and enhancing the lives of individuals and families
throughout the Washington, D.C. metropolitan region from our offices in Falls Church, Virginia.
Information, Fees & Forms
5691 Columbia Pike, Suite 200
Falls Church, VA 22101